Wednesday, May 30, 2012

Server Maintenance Night of June 16

We have schedule server maintenance beginning at 10 PM on Saturday, June 16th.  InsurancePro services will be unavailable until 6 AM on the following morning, June 17th.  Please plan accordingly.

Tuesday, May 29, 2012

Moving some of our hosting services

We will provide an update to InsurancePro in the next 5-10 business days that will change where some of our services are hosted.  Please be sure that your firewall grants you access to ipservices.getitc.com.  If you'd like to verify that everything is okay, visit this link: https://ipservices.getitc.com/default.html.  If you get a message of congratulations, you have nothing else to do.  If you are unable to access the link, contact the folks responsible for your IT resources and let them know that you need HTTPS access to the ipservices.getitc.com domain.

Let us know if you have any questions!

Wednesday, May 23, 2012

Aaaaand we're back.....

There was a small number of folks who experienced some problems with getting into InsurancePro earlier today.  Those issues are resolved and you can get InsurancePro back to work for you.  We apologize for the inconvenience!

Thursday, May 17, 2012

InsurancePro Update 6.0.36.87

We had some reports of a few issues in 6.0.36.85 and are releasing 6.0.36.87 to specifically take care of them.  We will begin rolling out 6.0.36.87 in the next couple of days.  Many of you will see the option to upgrade, soon.  This release is strictly designed to fix a few noted issues and contains no enhancements.

Users on 6.0.36.85 will receive a mandatory update when it is their turn to upgrade.  The optional upgrade is not available to users on this version.

If you have any questions, let us know!

Thursday, May 3, 2012

InsurancePro update 6.0.36.85

For those of you on 6.0.35, we stopped our roll-out of 6.0.36 to focus on some enhancements that we thought were important for you to have.  We are now done with those enhancements and have started our roll-out again.  We've addressed some issues as we always do, but we've also added the following enhancements:
  • Cross Sell Reports
  • Enhanced management of currently logged in users
  • Enhanced bridging providing better feedback for data that can't be bridged
We will begin ramping up the number of agencies this release will be available to over the next few weeks.  If you need these features, let us know.  We may be able to get you on the release sooner rather than later.