Monday, January 30, 2012

Dear Administrators

We would like to let you know about an enhancement in 6.0.35.15 that we believe will make your agency's move to 6.0.36 an easier one.  We implemented a rule in InsurancePro a long time ago that made upgrades mandatory after one person upgraded in the agency.  It did not matter who in the agency upgraded, it only mattered that they did.  We've added a configuration that allows you to limit the initial upgrade to only be available to administrators.  This configuration is turned on by default.  You can modify this setting by clicking on "File" -> "Options" -> "InsurancePro Setup Options".  Then click the "Setup Default Options" button.  The second configuration from the top is named "ONLY Administrators can install optional updates."  Uncheck this setting if you do not mind anyone performing the initial upgrade, thus causing a mandatory update for all others.  This will allow you to perform your upgrades at a time that is more convenient to you.

This is a screenshot of the System Options screen for your reference:

Wednesday, January 25, 2012

Getting there from here

The general availability for 6.0.36 is just around the corner.  We have already begun upgrading the databases providing data services to InsurancePro.  We will continue to perform those upgrades at off-peak times in the coming week.

What you can expect:
  • Due to many of the major enhancements in 6.0.36, we will be providing an update to 6.0.35.  This minor upgrade to 6.0.35.15 will ensure a smooth upgrade experience to 6.0.36.  We will make 6.0.35.15 available as a optional update for 2 weeks.  Then it will become a mandatory update.  We will make 6.0.36 available to more of our customers.
  • Please know that once someone has upgraded to 6.0.36, all other desktops MUST upgrade.  This will be enforced by InsurancePro to ensure data integrity.  Please plan accordingly.
  • InsurancePro 6.0.36 requires the .NET Framework 3.5 SP1 to be installed.  The installer will do this for you if it is not already installed.  This may increase the time to upgrade based upon your internet connection and computer speed.
Look for the updates coming available soon!

We have new features not previously advertised in the upcoming release.  Stay tuned for more information on how we've enhanced the accounting features!

Monday, January 23, 2012

Network maintenance scheduled for night of January 28th

We will perform maintenance on our network on Saturday night, January 28th to provide a better experience to our customers.  During that time, InsurancePro customers may see an interruption in service.

Wednesday, January 11, 2012

Database maintenance tonight at 10 PM CST

We will be performing maintenance on some of our databases tonight (January 11, 2012) beginning at 10 PM CST. This will affect only some users. We expect the updates to not affect anyone as each database will be unavailable for just a few seconds at most.  This maintenance is in preparation for our 6.0.36 release.  Thank you for your understanding while we work to provide a better experience to our users.

UPDATE: Maintenance is complete.